Terms and Conditions
ALL EDITING, GRAPHIC DESIGN AND BOOK PUBLISHING PROJECTS UNDERTAKEN BY EPIPHANY EDITING & PUBLISHING ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS:
All rates for professional services include an initial consultation, first draft and one round of revisions to ensure your document is professionally presented and word perfect for your needs. In the unlikely event that you are dissatisfied after this process, you will agree to pay Epiphany Editing & Publishing for all work completed to date (and to forfeit your deposit payment). You may then either cancel your contract or continue to commission us to do further revisions at our normal hourly rate.
On receipt of your project brief, Epiphany Editing & Publishing will provide a proposal/contract for your approval before commencement of any work. Quotes are valid for 30 days from the date provided.
For all editing, graphic design or desktop publishing services provided by Epiphany Editing & Publishing, a 25% deposit is required prior to commencement of work.
For all book publishing services provided by Epiphany Editing & Publishing, a 25% deposit is required upon agreement of the contract and prior to project commencement. For comprehensive book publication projects encompassing all three stages of publishing (editing & blurb/author bio copywriting, typesetting & book cover design, proofreading & author publishing services), you will be required to make a progress payment to cover the fee associated with each project stage. Details about fees for each project stage are documented in our self-publishing project quote proposal.
Full payment of any associated printing costs is mandatory on completion of design work and prior to your project being sent for printing. In the case of book publishing projects, a separate printing quote will be provided at the completion of the project and must be approved and paid prior to placing the book printing order.
Please note that proposals are based solely on information presented in your original brief and may change should that information be altered significantly. Epiphany Editing & Publishing will then provide an updated quote for your approval before any further work is undertaken.
If, on receipt of your completed project you find that there are omissions or discrepancies, they will be rectified without any further charges being incurred.
All accounts are strictly 14 days. Deposits are to be paid before the commencement of any work. Balances owing are due within 14 days of completion of your project.
Payment may be made by direct deposit into our bank account, Paypal, or credit card via Paypal.
Epiphany Editing & Publishing endeavours to provide a complete and accurate service for every project; however, we cannot guarantee a 100% error-free document. As the author, it is your responsibility to review and proofread all final changes.
It is not our intention to sell professional advice; it is given free from our expertise and experience. Epiphany Editing & Publishing cannot be held accountable for any liabilities relating to content or subject matter, or any losses incurred through using our service.
While Epiphany Editing & Publishing exercises due diligence regarding preparation of written and graphic material, you are responsible for all trademark, patent and copyright infringement clearances.
We reserve the right to decline work that contains plagiarised content, or any project involving text which is deemed to be obscene, defamatory or otherwise offensive.
All correspondence and documents between Epiphany Editing & Publishing and our clients will be treated as confidential, unless consent has been granted by both parties involved.
In the case of self-publishing projects, Epiphany Editing & Publishing offers no guarantee that you will successfully sell your book. While we are able to offer authors a three-tiered range of book marketing advice packages, ultimately, your sales results will depend on your own efforts and decisions.
Epiphany Editing & Publishing reserves the right to display your completed project as part of our portfolio for promotional purposes (unless you specifically request otherwise).